DEALER OPS & LEADERSHIP

Who’s Driving Technology Choices – Dealers or DMS Providers?

Who’s Driving Technology Choices – Dealers or DMS Providers?

By Mike Trasatti, CEO, DealerBuilt The one trait that has helped most in business this past year is the ability to be nimble. As the pandemic played out, with varying and highly localized impacts, and as customer behaviors shifted, each dealer had to quickly adapt. A...

The Costly Mistake of Manual BDC Processes

The Costly Mistake of Manual BDC Processes

By JoAnn Bedenbaugh, Sales Director, Voile Marketing and lead-generating activities take tons of time and money. Unless you automate them. Marketing automation can increase sales by as much as 33%, according to an article in the Harvard Business Review. Chalk those...

3 Tax Strategies to Maximize Reinsurance Profits Now

3 Tax Strategies to Maximize Reinsurance Profits Now

By Dave DeCredico, Senior Vice President, Business Performance, APCO Holdings/ EasyCare Historically, dealer participation programs (DPPs), or “reinsurance” programs as they are generically referred to, executed with appropriate substance, sustain favorable tax...

DMS Negotiations Tips & Tricks

DMS Negotiations Tips & Tricks

By Travis Peterson, Product Owner, One View You just paid another huge DMS bill, or you heard about a great new system from your 20 Group, or you want better support. There are many reasons dealers decide to switch DMS providers. Whatever the reason, it’s a major...

Build Back a Winning Sales Team

Build Back a Winning Sales Team

By Phil Spagnoli, Regional Sales Director, Elead Many dealers reduced the size of their sales teams in 2020, but as things return to normal, they’ll once again be on the hunt for new talent. Hiring and retaining good salespeople has always been a challenge, even in...

Why Service Pickup & Delivery Is Not for Everyone

Why Service Pickup & Delivery Is Not for Everyone

By Sean Reyes, Chief Marketing Officer, Recall Masters During this pandemic, many dealers introduced measures to ensure vehicle service is more convenient and fits the current lifestyle of their customers. This, of course, comes at a cost. Dealerships have to pay...

How to Prepare for a DMS Switch

How to Prepare for a DMS Switch

By Travis Peterson, Product Owner, One View As a Comptroller for many years, I know first-hand that changing DMS systems is a tough process. It’s often likened to a heart transplant since the DMS is your central operating system and data repository. Yet, proper...

How to Capitalize on Changing Consumer Attitudes Toward Auto Theft

How to Capitalize on Changing Consumer Attitudes Toward Auto Theft

By Christopher Schouten, Marketing Director, RecovR The automotive industry is one of America’s richest assets and one of the most challenging to protect. Each year, 800,000 cars are stolen in the U.S., resulting in a loss of $6.4 billion. A 2021 survey by RecovR (a...

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