Frequently Asked Questions

CONTACT FOR GENERAL ATTENDEE/SHOW QUESTIONS?
For general questions regarding the conference program, please email concierge@digitaldealer.com.
CONTACT FOR REGISTRATION CHANGES/QUESTIONS?

Experient Customer Service
Hours: 9 am – 5 pm (ET) Monday- Friday

Digital Dealer Tampa:

Phone Number: 864.641.6841
Attendee: Click Here
Exhibitor: DigitalDealerExh@maritz.com

Digital Dealer Las Vegas:

Phone Number: 864.641.6840
Attendee: Click Here
Exhibitor: DigitalDealerExhLV@martiz.com

CONTACT FOR EXHIBITING, SPONSORSHIP & ADVERTISING OPPORTUNITIES?
For questions regarding exhibiting, sponsoring, or advertising opportunities please email sponsorships@digitaldealer.com.
WHAT ARE THE FUTURE SHOW DATES AND LOCATION?

DD TAMPA, FL: June 8-10, 2021 – Tampa Convention Center
DD LAS VEGAS, NV: Oct. 12-14, 2021 – Mirage Hotel & Casino

DD TAMPA, FL: May 9-11, 2022 – Tampa Convention Center
DD LAS VEGAS, NV: Oct. 11-13, 2022 – Mirage Hotel & Casino

WHO SHOULD ATTEND?
Dealer Principals
– General Managers
– General Sales Managers
– Marketing Directors
– E-commerce Directors
– Internet Sales Managers
– Social Media Managers
– CRM Managers
– BDC Managers
– Pre-Owned Managers
– Fixed Operations Managers
– F&I Managers
– OEM Representatives
– Automotive Dealer Associations
– Allied Industry Professionals
– International Dealerships
– Independent Dealerships
HOW MUCH DOES IT COST TO ATTEND?

Dealership/OEM Full Conference & Expo Badge
Early Rate: $695
Advanced Rate: $895
Onsite Rate: $995

Dealership/OEM Expo-Only Badge
Early Rate: $495
Advanced Rate: $695
Onsite Rate: $895
*Please Note: Expo-Only Passes cannot be combined with discount codes and special offers.

Allied Industry Badge
Early Rate: $1,595
Advanced Rate: $1,795
Onsite Rate: $1,895

Group discount available for 4+ registrations, contact concierge@digitaldealer.com

WHAT IS INCLUDED WITH REGISTRATION?
 Full Conference & Expo Badge:
– Complete access to all educational and general sessions, Expo Hall, and Keynote presentations.
– Lunch on the 1st day, breakfast, and lunch on the 2nd day, and breakfast on the 3rd day.
– Two Drinks at evening cocktail reception on 1st day.
– Digital Dealer attendee tote bag complete with conference program guide and several gifts from our exhibitors.
– Access to the Digital Dealer Attendee Party on 2nd day.
– Complimentary WiFi in designated areas.

Expo-Only Badge:
– Access to Expo Hall.
– Two Drinks at evening cocktail reception on 1st day.
– Digital Dealer attendee tote bag complete with conference program guide and several gifts from our exhibitors.
– Access to the Digital Dealer Attendee Party on 2nd day.
– Complimentary WiFi in designated areas.
*Please Note: Expo-Only Passes cannot be combined with discount codes and special offers.

HOW DO I MAKE MY HOTEL RESERVATIONS?
Click here to book your hotel accommodations. If you have any questions, please email digitaldealer@eventsphere.com.
I AM REGISTERED, BUT CANNOT ATTEND. CAN I CANCEL OR TRANSFER MY REGISTRATION?

You may cancel or transfer your registration click here (Attendees) or contact DigitalDealerExhLV@maritz.com (Current Exhibitors Only). There will be a $50 processing fee for cancellations greater than 60 days prior to the event; 50% of registration fee will be charged for cancellations received between 30-60 days prior to the event; and registration fees for cancellations less than 30 days prior to the event are fully non-refundable but can be applied toward the registration fee for the next conference. Returned checks will incur a $50 fee.

WHAT IS THE DRESS CODE?
The conference attire is business casual.
HOW CAN I BECOME OR SUGGEST A SPEAKER/PANELIST?
To learn about speaking opportunities, please visit the page here.
CAN PRESS ATTEND?
If you’re interested in becoming one of our media partners and/or attending to cover the events, please complete a press pass request here. There are very few spots available and due to the high volume of requests, only those chosen to attend will be notified.
WHO ARE DIGITAL DEALER'S APPROVED VENDORS?
a2z – Official Show Planner/Floorplan Vendor
AEX Convention Services– Official Decorator
Experient – Official Registration Vendor
EventSphere – Official Housing Vendor
Reach Marketing – Exclusive List Vendor
Total Event Insurance – Insurance Vendor
WHO IS RESPONSIBLE FOR THE CONTENT?
The Digital Dealer Conference & Expo is organized by the producers of Dealer print magazines, e-Newsletters and website, the information resource that dealers trust to deliver news and thought-provoking analysis. In addition, the staff of Digital Dealer consults with a wide variety of automotive industry leaders to create relevant and actionable content for each and every Digital Dealer Conference & Expo event.
CAN I RECORD WHAT IS PRESENTED AT DIGITAL DEALER® CONFERENCE & EXPO?
Sessions may be audio recorded for personal use only. They cannot be placed online or transmitted to others without permission. Sessions may not be videoed without special permission. As a general guide, non-contiguous audio and video clips of three minutes or less should be shared frequently online, making your friends at home as jealous as possible.

Please contact us for special permission requests.

To purchase complete audio and video recordings of Digital Dealer Conference, visit digitaldealer.playbacknow.com

Register Now to Access the 2021 Digital Dealer Tampa Virtual Platform!